transition from free account to licensed

transition from free account to licensed

4 replies. Asked on 2024-10-28 by Sean
Hello,

We purchased a few licenses and are wondering how to apply the licenses to free accounts created previously.

Sean
All answers
Peter staff
Answered on 2024-10-28
Thanks for your question. Could you please let me know which is your primary account and which free accounts would you like to modify? I'll help you as soon as I have this info. You can respond to my email that I just sent you.
Sean
Answered on 2024-11-13
Hello,

My primary account = sean.koenig@edmentum.com
Sean
Answered on 2024-11-13
Speaking with our HelpDesk team, they may have fumbled with purchasing licenses.
Peter staff
Answered on 2024-11-13
Hi Sean - I just sent you another email. Let's solve it via email!
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